Pharmacy
The ageing of the population, technological advances, new public health threats, evolving patients expectations and shrinking budget are putting under pressure health care systems in United States. An increasing portion of health care expenditure is on pharmaceutical and chronic diseases. All these factors are pushing for change. And community pharmacy is changing too to respond to these challenges and meet patients’ needs by shifting the focus from dispensing medicines and diseases to patient care and quality of services.
Chat Support is a growth channel that is important. We consider it practically a minimum requirement for businesses that want to offer the best customer experience. It is often more convenient than voice support and quicker than email.